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Telehealth · Online Therapy Across Texas

Online Therapy and Telehealth for Clients Anywhere in Texas

Telehealth allows you to access the help you need at a time and place convenient for you. I offer secure online therapy for couples, individuals, and adult families anywhere in Texas, from my Southlake-based practice.

  • Free phone consultation
  • Secure video, anywhere in Texas
  • Texas LMFT #201087
Person in a cozy sweater typing on a laptop at home

Format

Online · TX

Does this sound familiar?

You don’t have to have the words for it yet.

  • Between work, the commute, and everyone's schedules, a weekly appointment feels impossible.
  • I'm not sure therapy over video will feel real.
  • Where would we even have a private conversation with the kids at home?
  • My partner travels constantly. Can we still do couples therapy?
  • Is online therapy actually secure?

Online therapy in Texas, since before it was everywhere

I offered telehealth for several years before 2020 as an option for anyone whose schedule or location made it difficult to meet in my office. In 2017, I completed training in technology-assisted therapy. When COVID-19 hit, it became even more important to offer that flexibility to more people, as lockdowns and quarantine became the new normal.

To support the health and safety of myself and those I work with, I've continued to practice fully online. Today I'm a telehealth-only therapist with a Southlake-based practice, seeing couples, individuals, and adult families anywhere in Texas.

For a lot of people in DFW, online therapy simply makes therapy possible. No sitting on 121 at five o'clock. No leaving work early, finding parking, and rushing back. No arranging a sitter so you can spend an hour talking about how stretched thin you are.

What telehealth is

Telehealth is therapy over a secure video connection. I've met with people in their homes, at work, in a friend's spare room, and in a parked car when that was the only private spot available. All you need is a strong internet connection and a reliable computer or mobile device with a webcam. Phone sessions are also available if you prefer them.

Once you're set up, sessions feel much like meeting in person. We talk, I listen closely, and we work on what you came for. Some people even find it easier to open up from their own space. Good lighting, a stable connection, and a quiet room do most of the heavy lifting. For a deeper look, see my post Online Therapy: What You Need to Know.

Top-down view of a laptop on a tidy desk, ready for an online session

Is online therapy right for you?

Telehealth is appropriate for people who want to improve their lives, strengthen their relationships, and build healthy foundations for the future. The same people who could benefit from in-person therapy can benefit from telehealth. I work online with couples, individual adults, and adult families, and I offer online couples therapy intensives for couples who want more concentrated time.

Telehealth may not be the best fit if you don't have any private space to talk, or if you're in an acute crisis. If you're in crisis, please call or text 988, or call 911 in an emergency. And if someone in your home makes it unsafe to speak openly, please tell me, and we'll think through other options together.

If you have concerns, talk to me about them. I'm happy to answer questions about the ins and outs of telehealth. I know it's new for a lot of people, and I want the chance to set your mind at ease. And if video therapy just doesn't work for you, I can refer you to a clinician who sees people face to face.

“Telehealth allows you to access the help you need at a time and place convenient for you.”

Shameela Keshavjee, LMFT

Why many DFW clients prefer telehealth

  • Time back. No commute means a 50-minute session takes about 50 minutes, not two hours.
  • Easier scheduling for couples. Two careers, two calendars, and sometimes two cities. Online sessions make it far easier to find an hour you can both make.
  • Consistency through travel and busy seasons. If you're in Houston for work this week, you can still keep your session, as long as you're in Texas.
  • Comfort. Some people find it easier to talk about hard things from their own couch, with their own tea and their own blanket.
  • Continuity. If you move from Southlake to San Antonio, we don't have to stop.

Setting up a private space, including for couples

Privacy matters more than a perfect background. A few things that help:

  • Pick a room with a door that closes. A bedroom or home office usually works better than the kitchen table.
  • Muffle the sound. A white noise machine or fan outside the door makes a real difference. Headphones help too, especially for individual sessions.
  • Tell the household. Let others know you're unavailable for the hour. A sign on the door is not overkill.
  • Have a backup spot. If home isn't private, a parked car, a reserved room at work, or a friend's home can work.

For couples sharing one screen: sit side by side at a table rather than sinking into the couch, so I can see both of your faces clearly. Put the laptop on a stable surface at eye level. Use the device's speakers at a comfortable volume rather than one set of earbuds.

For couples joining from two locations: each of you will use your own device and headphones in your own private space, and you'll both join the same session. This works well when one of you is traveling within Texas or working late.

A quick tech checklist

  1. Use a strong internet connection. Sit close to your router or use a wired connection if you can.
  2. Use a laptop, tablet, or phone with a working camera and microphone.
  3. Prop your device at eye level and make sure your face is well lit from the front. If you're on a phone, use a stand rather than holding it, so the picture stays steady.
  4. Plug in your charger before the session starts.
  5. Silence notifications and close other apps.
  6. Join a few minutes early to test your audio and video.
  7. Keep your phone nearby in case we need to switch to a phone call.

Privacy, platforms, and where you need to be

I want to keep your sessions and information as secure as possible, which means I don't use apps like Skype or FaceTime. I use SimplePractice's confidential telehealth platform, which is designed for healthcare privacy. When necessary, I may also use Doxy.me. Before we meet, you'll complete intake paperwork and consent forms online through the secure client portal.

I'm licensed in Texas only, so you need to be physically located in Texas at the time of every session. If you're traveling within Texas, say for a conference in Austin or a weekend at the lake, we can usually meet as planned. If you'll be out of state, we'll need to reschedule for when you're back. That rule protects you and keeps our work within the law.

I don't have an in-person office, so all sessions take place online or by phone. If you have questions about getting started, you might find my FAQs helpful, or reach out and ask me directly. I look forward to hearing from you.

How it begins

Three simple steps to get started

  1. 01

    A free phone consultation

    We talk briefly about what’s bringing you in and whether I’m the right fit. For couples, this call is required before a first appointment.

  2. 02

    Your first session, online

    You join a secure SimplePractice video session from anywhere in Texas. We start getting to know your story, your patterns and your goals.

  3. 03

    Steady, honest work

    Weekly sessions to start build momentum. As things improve, we space them out. You set the pace; I help you keep it.

Sessions are private-pay. I’m out of network with all insurance companies, and I can give you a receipt to submit for out-of-network reimbursement. See rates & insurance.

Questions

Telehealth: common questions

Don’t see yours? Browse all FAQs or send me a note.

Do you have an office in Southlake for in-person sessions?

No. My practice is based in Southlake, but I've been a telehealth-only therapist since 2020. All sessions take place online through a secure platform, or by phone. That means I can see couples, individuals, and adult families anywhere in Texas, as long as you're physically in Texas during your session.

Is online therapy as effective as in-person therapy?

For most people, online therapy works much like in-person therapy. The same people who could benefit from meeting in an office can benefit from telehealth. Some clients find it easier to open up from their own space. If it doesn't feel right for you, tell me, and we'll talk about phone sessions or a referral.

What platform do you use? Can we use FaceTime or Skype?

I use SimplePractice's confidential telehealth platform, and Doxy.me as a backup when needed. I don't use Skype or FaceTime, because I want to keep your sessions and information as secure as possible. You'll receive a link before your appointment. There's nothing complicated to set up.

What if I'm traveling outside Texas?

Because I'm licensed in Texas only, you need to be physically in Texas during every session. If you're traveling within Texas, we can usually meet as planned. If you'll be out of state, we'll reschedule for when you're back. Just give me at least 24 hours' notice so it falls within my cancellation policy.

Can my partner and I join online couples counseling from different locations?

Yes. Virtual couples counseling works well with each of you on your own device in your own private space, joining the same session. It's a good option if one of you is traveling within Texas or working late. I do ask that you both be in Texas and in a space where you can speak freely.

What happens if the video connection drops?

It happens occasionally. If we lose the connection, try rejoining the same link first. If video keeps failing, we can switch to a phone call and finish the session that way. Keeping your phone nearby during sessions makes that switch easy.

What if I'm not comfortable meeting online?

That's a valid concern, and I take it seriously. Please talk to me about your experience so I can try to make you more comfortable. Phone sessions are available if video feels like too much. If you find that online therapy just doesn't work for you, I can refer you to a clinician who sees people face to face.

Online across Texas

Ready when you are.

Reaching out is the hardest part. A short, free phone call is all it takes to see whether we’re a good fit, with no pressure and no paperwork.

Prefer email? shameela@therapywithshameela.com

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