FAQs

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Do you take insurance?

I am out of network for all insurance companies. If you would like to use your out-of-network benefits, you will pay in full at the time of your appointment and receive a receipt to submit to your insurance company.
Your receipt will include a mental health diagnosis code that will be kept on file with your insurance company. Your insurance company will reimburse you directly at their discretion. You may want to contact your insurance company to determine your out-of-network benefits prior to making an appointment. 

How long are sessions?

Regular individual, couples, or family therapy sessions last from 45 to 55 minutes. I also offer 30-minute and extended sessions, which are 75 to 80 minutes long. Please click here for more information.
Life coaching sessions are a minimum of 20 minutes, but can run up to an hour and a half, depending on your needs.

How much do you charge?

I charge $150 for individual therapy sessions and $180 for couple/family therapy sessions. Extended sessions are $225 and $270, respectively.

What is a Good Faith Estimate?

Under the law, health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. To learn more, please click here or contact me with questions.

What forms of payment can I use?

I accept all credit cards. I use Ivy Pay to take credit card payments. As I am only online, I no longer accept cash or checks.

What is Ivy Pay?

Ivy Pay is a secure way for you to pay for services without having to pull your card out at the end of every session. When we first meet, I will send you a secure link via text where you can upload and save your credit card information. Please note that the charge will show up as “Ivy Labs” on your statement as an added privacy feature.

Why do I have to keep a credit card on file?

I require all clients to keep a credit card on file to safeguard against late cancellations and no-shows. As long as you keep your appointments and/or adhere to my cancellation policy, your card will not be charged. I will do everything in my power to contact you prior to charging your card in the event of a late cancellation or a no-show.

Do you take HSA or FSA cards?

Yes. If you require any documentation for your use of your HSA/FSA card, please let me know and I'll do my best to accommodate you.

Please note that HSA/FSA cards cannot be charged for late cancellations or no-shows; they can only be used for services rendered. You will need to have a backup card on file with me if you choose to pay for your sessions with a HSA/FSA card. For charges made to your backup card, I use Square.

Please be aware that you will be responsible for any charges your insurance company will not approve.

What is your cancellation policy?

If you need to cancel your appointment, please contact me 24 hours in advance. If you cancel with less than 24 hours’ notice or do not show up to your scheduled appointment, you will be charged your full session fee. Emergencies or extenuating circumstances will be handled on a case-by-case basis. This policy is stated in the Informed Consent that you sign upon entering into therapy or coaching.

Do I have to come weekly? Can I start by seeing you every other week?

Ultimately, the decision to come weekly or every other week is up to you. I highly recommend that you attend weekly in the beginning of your therapy so that we may get to know each other and create consistency in our work. Establishing a habit of working on your concerns on a weekly basis creates a strong foundation for change and for ongoing progress. Once you experience improvement and can maintain your positive changes, I am happy to decrease the frequency of your sessions. If you insist on beginning on an every-other-week basis, I will usually ask that you attend your first 3 sessions weekly and then move to biweekly.

How many therapy sessions will I need?

The number of sessions you need depends on your particular goals. On average, clients attend therapy for a minimum of 6 to 8 sessions. Many clients feel they need more time to meet their goals; some clients even create new goals as they go along. Feel free to discuss your need for short-term or long-term therapy with me. I will do my best to accommodate you in an ethical and therapeutic manner.

Can I see you individually before we start couples/marriage therapy?

In couples/marriage therapy, I emphasize that the relationship is my client, not just each individual in the relationship. Therefore, I need to be able to form a balanced, unbiased relationship with each of you. The partner/spouse who attends later often feels uncomfortable and may even feel ganged up on. Though I will address extenuating circumstances as they arise, I ask that both partners/spouses attend therapy from the beginning.

Will you ever see me and my partner/spouse separately?

If the therapy requires individual sessions, then I will see you separately. The need for individual sessions depends on your relationship, your concerns, and your progress in therapy as a couple. If I do see you individually, it is important to remember that I do not keep secrets. Should you tell me something in an individual session that your partner/spouse does not know, I will work with you to disclose this information on your own or in our next couple session.

Do we have to be married to attend couples therapy?

No. I provide therapy to both married and unmarried couples.

Do you offer pre-marital counseling?

While I do not offer a specific program for pre-marital couples, I will work with you to prepare for your lifelong, loving commitment.

Do you work with same-gender couples?

Yes, I welcome same-gender couples and fully support marriage equality. I also work with couples that include a nonbinary or transgender partner.

What is mindfulness?

To learn how I define mindfulness, please click here.

What if I am not comfortable meeting online?

This is a valid concern and one that I take very seriously. Please talk to me about your experience so that I can try to make you more comfortable. If you find that video therapy just does not work for you, I can refer you out to a clinician who sees people face to face. To learn more about telehealth, please click here.

What if I sent you an email and haven't heard back from you yet?

If you have waited longer than one business day for me to respond to an email you've already sent, please be sure to check your junk or spam folder. If you still do not see a reply from me, please don't hesitate to reach out again.

Where can I learn more about licensed marriage and family therapists in Texas?

Please visit the Texas State Board of Examiners of MFTs website.

Contact Information:
Texas Behavioral Health Executive Council
George H.W. Bush State Office Bldg.
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701

(512) 305-7700
800-821-3205 24-hour, toll-free complaint system